OMDDMS® is the new global standard for operating model transformation
OMDDMS® is the Operating Model Design Delivery and Management Standard
OMDDMS® addresses the gap in operating model transformation standards and covers design, delivery, and management
OMDDMS® enables organisations to respond and change confidently, drive innovation, strengthen risk management, and operate more efficiently and sustainably
OMDDMS® provides an established and repeatable method, guidelines, best practices, principles, and structures
Without the OMDDMS® discipline directing operating model transformation, problems can arise, ranging from operational and financial inefficiencies to regulatory risks, making these concerns that all organisations should proactively address
Who should use OMDDMS®?
Those who direct
- Accountable for operating model transformation
- Oversee operating model transformation and set direction
- Report only to the highest level of management in the organisation regarding the operating model transformation’s progress and risk
- Primary leadership role within the OMTO (Operating Model Transformation Office) and the OMB (Operating Model Board)
- Communicate with executive management, board members, significant stakeholders, and other parties who have an interest or can influence the operating model transformation
Those who manage
- Responsible for managing the portfolio of the operating model transformation
- Ensure that the programmes related to their area are delivered appropriately and correctly
- Responsible for managing specific initiatives of the operating model transformation
- Ensure that the related tasks are carried out on time and within budget
- Ensure that the OMTO (Operating Model Transformation Office) is functioning properly
Those who deliver
- The people side of change (plan and implement strategies to manage resistance, engage staff, and drive adoption of the new ways of working)
- Change to architecture areas including business, data, security, application, technology, network, integration etc.
- Analysis to support decision-making, assess the impacts of proposed changes, and analyse potential gaps in the new operating model
- Services related to legal, service management, vendors and other 3rd parties including regulators
- Communications with involved parties, keeping them informed about the operating model transformation's progress, challenges, and successes
- The initiatives under management of the OMTO (Operating Model Transformation Office)
These are indicative groupings and may differ depending on the organisation and the transformation activities
Benefits of OMDDMS®
Consistency
OMDDMS® ensures that everyone is on the same page, which is crucial when multiple business units of (internal or external) teams are involved in the operating model transformation
Performance Measurement
Clearly defined structures, process, guidance, and documentation, makes it easier to measure performance and assess the impact of changes
Risk Mitigation
Collaboration and consistency reduce the likelihood of errors or setbacks during the process of operating model transformation
Scalability
Adopting a standard like OMDDMS® can make it easier to scale the operating model transformation efforts
Stakeholder Confidence
Using the approach and support from OMDDMS® can also instil confidence among all stakeholders, including investors, customers, and staff, making them more likely to support the operating model transformation
Challenges that OMDDMS® helps to address
Fear of failure
- Overruns, overspend, and losing control
- Losing talented staff
- Becoming irrelevant
Financial uncertainty
- Ineffective, inappropriate, and uncontrolled spend
- Lack of reliable data for budgeting, forecasting, and reporting
- Increased risk of financial losses and exposure
Inconsistent processes, procedures, and methods
- Difficulty in managing quality and performance
- Inadequate communication between teams, departments, and partners
- Risk of errors and inefficiencies
Poor decision-making
- Inappropriate decision rights leading to ineffective decision-making
- Improper analysis giving rise to undesirable results
- Reduced effectiveness in strategic planning and execution
Resource management challenges
- Inefficiency in the allocation of human, financial, physical, and other resources
- Increased operational costs
- Unbalanced remote and in-office work dynamics
Staff morale and productivity concerns
- Difficulty in training and performance evaluation
- Low staff morale due to lack of clear guideliness
- Lack of effective communication and collaboration mechanisms
Customer relations concerns
- Reduced trust and confidence from customers
- Difficulty in maintaining consistent brand image and importantly, reputation
- Poor customer service and increased complaints
Regulatory and compliance risk
- Potential legal repercussions
- Increased likelihood of failing to integrate and uphold industry standards
- Operational disruptions, loss of business, revocation of licenses
Ineffective governance
- Inappropriate policies, principles, standards, and guidelines
- Limited or no established criteria against which to establish assurance
- Increased costs, delays, and lower quality outputs with the potential for customer loss
Difficulty in scaling and adaptability
- Inconsistent processes impact growth or change
- Stressed entry to new markets or launch of new products
- Organisation not configured to suport and promote adaptability
FAQs
- those who direct
- those who manage, and
- those who deliver
Find a training provider
Operating Model Design and Delivery training is provided through an Accredited Training Organisation (ATO)
Find a training provider in your region:
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